Support
Need help with Handy? We're here for you.
Contact Us
Have a question or need assistance? Send us an email and we'll get back to you as soon as possible.
Email SupportCommon Issues
AR measurements are not working
Make sure you've granted camera permission in Settings > Handy > Camera. AR works best in well-lit areas with textured surfaces. Try slowly scanning the area before placing measurement points.
Level or Compass seems inaccurate
Sensor tools rely on your device's gyroscope and magnetometer. For the Compass, try calibrating by moving your phone in a figure-8 pattern. For the Level, place your phone on a known flat surface to verify. Magnetic interference from nearby electronics can affect readings.
How do I restore my Pro subscription?
Open Handy, go to Settings, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used for the original purchase. If the issue persists, try restarting the app.
How do I delete my data?
All data is stored locally on your device. You can delete individual projects within the app, or deleting the app entirely will remove all Handy data. No server-side data exists to delete.
Feedback
We love hearing from our users! If you have suggestions for new tools, features, or improvements, please let us know.
Send Feedback